PRIVACY POLICY 

The company Socalmed - Sociedade Caldense de Mediação de Seguros Lda., assumes the relevance of complying with the applicable legal rules in terms of privacy and data protection. Thus, it undertakes to process all personal data, in the context of its activities, following EU Regulation 2016/679 of the European Parliament and the Council, of 27 April 2016, on the protection of individuals concerning the processing of personal data and the free movement of personal data.


In compliance with the Law and meeting the requirements of its Clients, Partners, and employees, as well as the value of a relationship of trust with the market, the Socalmed Company - Sociedade Caldense de Mediação de Seguros Lda., approved a policy for the protection of personal data in conformity.


Scope

This Privacy Policy applies to the collection and processing of personal data accordingly, carried out by the Socalmed Company - Sociedade Caldense de Mediação de Seguros Lda. Within the scope of its business activity, namely for the provision of service and communication with its employees, customers, as well as within the scope of its human resources management.

Personal data means all information, of any nature, and regardless of its support, including sound and image, relating to a natural or identifiable person.


The entity responsible for the collection and processing of data is the Socalmed Company - Sociedade Caldense de Mediação de Seguros Lda., which will at all times decide aspects related to the collection and processing of data, ensuring the technical and organizational measures appropriate to its lawful treatment, protection and security and respect for the rights of data subjects.


Socalmed - Sociedade Caldense de Mediação de Seguros Lda., ensures that personal data is considered to be minimal and is processed for the company's legitimate business interests and in a lawful manner, and will only be processed in the context of professional mediation activity of insurance.


General Lines

The company Socalmed - Sociedade Caldense de Mediação de Seguros Lda., assures data holders that they are:


  • Subject to lawful, fair and transparent treatment;
  • Collected for specific, explicit and legitimate purposes, namely in the context of professional insurance mediation and the provision of excellent service;
  • Adequate, relevant and limited to what is necessary concerning the purposes for which they are treated;
  • Accessed only by employees and authorized personnel following the principle of minimum and essential access for carrying out business functions;
  • Kept only for the period necessary for the purposes for which they are treated;
  • Treated safely, including protection against unauthorized or illicit treatment and accidental loss, destruction, or damage.


Data Protection

The Socalmed - Sociedade Caldense de Mediação de Seguros Lda., while responsible for processing or subcontracting, uses the technical security mechanisms necessary to guarantee the privacy of its customers and ensure the highest protection of the personal data collected.


Thus, the personal data collected are processed by a computer and stored in their databases under the most demanding information security criteria. 


Moment of Data Collection

The collection of personal data may be carried out directly by the Socalmed Company - Sociedade Caldense de Mediação de Seguros Lda., through its employees or third parties, assuming free and informed consent for the purpose and within the scope of the provision of services, following the Privacy Policy of Socalmed - Sociedade Caldense de Mediação de Seguros Lda.


Socalmed - Sociedade Caldense de Mediação de Seguros Lda., collects and processes personal data during pre-contractual steps, namely for simulations and search for appropriate solutions for its Client and following the duties of Professional Mediation, in contracting and execution of service provision, for the Management of service provision and support to Customers, through our website, through Segurnet, and this service is aimed at professionals in the insurance area, the Conditions of Use can be consulted in the following Segurnet address, in addition to the means of communication used daily: Letter, Telephone, and E-mail.


Concerning our website and its contents, access data is additionally recorded in the form of a protocol. Each record includes the following data:


  • The website from which the company page Socalmed - Sociedade Caldense de Mediação de Seguros Lda .;
  • The IP address;
  • The date/time of access;
  • Information about the browser and operating system used;


Consent

It occurs when the processing of data is obtained through your consent, and this authorization is obtained freely by providing relevant information specific to the treatment with which this data collection is made. Committing Socalmed - Sociedade Caldense de Mediação de Seguros Lda., to inform in a clear and accessible language, based on state of the art and exempt from value judgments.


Purpose of Treatment

The personal data collected is intended for the provision of services by the Socalmed Company - Sociedade Caldense de Mediação de Seguros Lda., within the scope of its activity as an entity providing professional insurance mediation services.


In general, the data collected is intended to better adapt the services provided, to the organization, management, and maintenance of the customer network, including providing information and sending communications, including SMS messages, e-mails, letters, and others means in the context of the intended purposes of:


  • Pre-contractual arrangements;
  • Contracting and Execution of Service Delivery;
  • Management of service provision and support to Customers;
  • Communication and marketing actions for the purpose of the legitimate interests of the controller, not interfering with the privacy of data subjects.


We are committed to protecting and respecting the privacy of all our customers and visitors, ensuring the confidentiality of their data and processing them only for the purpose for which they were collected, whether those that have already been provided to us with consent free and clear as the data they will provide us in the future. There is always the possibility to remove it by sending an email to geral@socalmed.pt



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